It has been a while since I have written in Workplace Wonders. I have experienced some life changing events over the last few months and made some significant shifts. I missed writing in this blog and am eager to get back to examining workplace practices and current trends.
Last night, I was at one of my favorite restaurants and thought about the workers there. All of them provided extraordinary service and one even offered me a free dessert to compensate for my order taking too long. I immediately thought about work culture and if these employees are rewarded for connecting with customers (or is it just expected). I also reflected on past experiences that I have had with identifying “high potential” workers. I have seen many organizations cap their high potentials at or around 20% but what if we looked at things a little differently?
All employees may not be the cream of the crop but they do all have their own strengths and aspirations that make them unique. Instead of selectively investing in 20% why not invest in all of them? They may not all want to be “leaders” but if you focus on investing in the unique strengths of each person, there is an opportunity to create a much more collaborative, happy and productive workplace.
So, if you are a worker, focus on your strengths instead of trying to be “high potential” or “the best.” If you are a leader, think again before you label and alienate your teams. You work experience will improve. Everyone has strengths.